Develop confidence in having effective conversations that will:

  • Improve staff motivation and productivity
  • Set clear expectations of staff
  • Make sure that staff effort gets your business where it needs to go
  • Deal with performance issues before they become disciplinary issues
  • Be confident as a manager to deal with constructive and challenging conversations
  • Save you time 
  • Free you up to focus on what you need to do


You need this course if:

  • You want to motivate your team more effectively
  • You want to improve your team’s performance and productivity
  • You want to avoid performance disciplinaries


Date:   24 January 2019 -  9.30-17.00


Location:  Dorney, near Windsor


Course content

  • The performance management process – what is it and why is it important?
  • The challenges in managing performance effectively
  • What motivates people to perform?
  • Setting clear expectations and monitoring performance
  • Effective delegation
  • Giving feedback
  • Holding challenging conversations
  • What does this mean for my organisation? – action planning



  • Up to 12 delegates
  • Great facilities in Dorney, near Windsor – easily accessible from London and Berkshire
  • Lunch, workbooks and recommendations for further reading provided
  • Opportunity to network with peers from a range of organisations


To register for a place on the next workshop – or to enquire about running the course in-house in your organisation - email or call 07764 286025 for full details.


Feedback from delegates

“Great course, well presented”

“I wish I’d been exposed to the skills practiced a long time ago”

“One of the best courses I’ve done and I’ll be able to use all the content”

“Really excellent! Very details, good use of examples and theory, even beyond the scope of the training”



Kean Learning and Development – training with personality





Managing Performance